Situated along Holland Avenue, Silver Cross Medical (Holland) offers general medical services with extended daily operating hours, catering to the healthcare needs of the Bukit Timah community. The clinic provides routine consultations and basic diagnostic procedures within a convenient neighborhood setting.
Patients access care through a structured appointment system aimed at minimizing wait times, though some have reported challenges with queue management and inconsistent staff interactions. Clinical services include phlebotomy and general practitioner consultations, delivered by both permanent and locum doctors.
While patient experiences reflect a mix of satisfaction regarding clinical skill and friendliness, feedback also highlights areas for operational improvement. Its location near Holland Road MRT enhances accessibility, positioning Silver Cross Medical as a readily reachable option for residents seeking primary healthcare in the western region of Singapore.
Location & opening hours
Opening hours
Key Services Offered
- Accident & Emergency
- Acne Treatment
- Acute General Conditions
- Acute Medical Care
- Adolescent Health Screening
- Agne Treatment
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Reviews
Receptionist is friendly and good. Doctor is handsome,nice person, and very good to take blood for my medical, I didn't feel pain to the needle, thanks doctor!
Very bad queue management. Allowed appointments only and ignored all the walk-in patents. Worst experience today, queued for 2 hours to move from queue number 11 to 14. No updates to the walk-in patients, some patients were very sick and went back due to long waiting time and no updates...
Find another clinic: Indifferent counter staff and new locums each visit.
I would appreciate the option to book appointments online. As a parent of a sick young child, it’s very difficult to wait for hours at the clinic every time. It would be extremely helpful to see our real-time queue number through an app.
Nice staff and environment. I Went with my daughter today and consulted Dr Sylvia , very professional, patient and knowledgeable. She also spared extra thoughts for patients and provide kind advices for us to consider. Thank you so much!
If I could give this place 0 stars or report it to the authorities, I would. Doctor is completely uneducated and rude just like the rest of the medical staff. I went in for a pressing medical concern (what turned out to be a life threatening issue when later confirmed...
