If you need someone to talk to about your mental health tonight, call 1771. If you are in crisis or thinking about suicide, call 1767. Those are two different jobs, and Singapore split them on purpose.
National mindline 1771 started on 18 June 2025. It is the first stop MOH describes for mental health support: a counsellor, a question answered, or a referral to a service near you. Samaritans of Singapore, on 1767, is the 24-hour line for distress and suicide risk. If someone is in immediate danger, call 995 or 999 before either helpline.
Who answers
| Who it is for | How to reach them | Hours |
|---|---|---|
| Anyone who wants mental health support, a referral, or help finding a service | Call 1771. WhatsApp 6669 1771. Chat at mindline.sg. | 24 hours. The call line is not toll-free. |
| Someone in crisis, or thinking about suicide | Call 1767. WhatsApp 9151 1767. | 24 hours. |
| Young people aged 16 to 30 who live in Singapore | CHAT assessment at *SCAPE, or by video. 6493 6500 or 6493 6501. | Tuesday to Saturday, 12pm to 9pm, except public holidays. webCHAT is paused. Use mindline for chat. |
| Primary school children, 13 and under | 1800 2744 788, or the chat box on tinklefriend.sg. | Helpline Monday to Friday, 2.30pm to 5pm. Chat Monday to Thursday until 7pm, Friday until 5pm. Closed weekends and public holidays. Outside those hours, Tinkle Friend points children to 1771. |
| LGBTQ+ people, and parents or partners who need to talk about that | WhatsApp 8592 0609. Text only, not a voice call. | Tuesday and Thursday, 7pm to 10pm. Saturday, 2pm to 5pm. |
The Institute of Mental Health retired its old helpline, 6389 2222, when 1771 launched. Calls to that old number were forwarded for a transition period. Use 1771 now. Do not save 6389 2222 as the current line.
Mindline has three channels, all staffed as a helpline rather than a chatbot you are meant to treat as the counsellor. Call 1771. WhatsApp 6669 1771. Use the chat on mindline.sg. The Institute of Mental Health's contact page says the phone line is not toll-free. Counsellors can talk, point you to a service, and in an emergency transfer the call onward, including to the police when that is required. MOH's mental health services page, updated 21 August 2025, lists this as step one.
Samaritans of Singapore is the line for people who are suicidal or in acute distress, and for people affected by someone else's suicide risk. Call 1767. WhatsApp 9151 1767. Both run all day. SOS also follows up higher-risk callers. A listening line is not the same thing as a doctor. If the danger is happening now, 995 comes first.
Youth, children, and LGBTQ+ lines
CHAT, at *SCAPE on Orchard Link, assesses young people aged 16 to 30 who live in Singapore. The hub is open Tuesday to Saturday, 12pm to 9pm, except public holidays, for in-person or video assessments. The phone numbers are 6493 6500 and 6493 6501. CHAT's own site says webCHAT is unavailable while they rework that digital service. For chat in the meantime, CHAT points people to mindline.sg. Do not plan on the old Tuesday-to-Saturday 1pm web chat.
CREST teams, run by social service agencies, do mental health screening and psychosocial support in the community. CREST is for adults 18 and over. CREST-Youth is for ages 12 to 25. That is a local appointment, not a midnight hotline. Book it when the crisis has a next week.
Tinkle Friend, from Singapore Children's Society, is for primary school children aged 13 and under. The toll-free helpline is 1800 2744 788, Monday to Friday, 2.30pm to 5pm. Online chat runs Monday to Thursday, 2.30pm to 7pm, and Friday, 2.30pm to 5pm. Both close on weekends and public holidays. Calls and chats are recorded. Outside those hours, Tinkle Friend tells children to call 1771. A parent who is worried about a teenager past primary school should use CHAT or 1771, not this line.
Oogachaga offers WhatsApp counselling for LGBTQ+ people, and for parents, partners, and family members dealing with that. The number is 8592 0609. It is text only. Hours are Tuesday and Thursday, 7pm to 10pm, and Saturday, 2pm to 5pm. There is no Wednesday session. Email counselling is a separate form on their site. If you need a voice line outside those hours, use 1771 or 1767.
What a helpline will not do
A counsellor on 1771 can help you find a GP. They cannot examine you, prescribe, or renew a medicine. A psychologist or counsellor you see on purpose is the ongoing work. Telepsychiatry is an option when leaving the house is the barrier, and it is still a clinical appointment, with a fee and a record.
Use a helpline when you need a human tonight, when you do not know which service fits, or when you are supporting someone else and you are out of your depth. Book the GP or the psychologist when the problem has a pattern: panic that keeps returning, a mood that has lasted weeks, a child whose anxiety is running the household. The parent guides on anxiety in children, cyberbullying, and exam stress are for that slower problem. They are not a substitute for 1767 if the young person is in danger.
If you or someone with you is about to act on suicidal thoughts, call 995 or 999. Then call 1767 if you still need someone on the phone. Do not wait for a clinic to open.
How to help without taking over
Listen. Skip the speech about how other people cope. Ask if they want 1771, 1767, or company while they call. Stay until the call connects if they are at risk. You do not need their diagnosis to do that.
If they already have a doctor, the helpline is still allowed. A register entry is not a reason to sit alone with a crisis until the next appointment. After the night passes, the follow-up is the part people drop: one GP visit, or one psychology appointment, booked before the week gets away.
When you call 1771, say what you need in the first minute. Someone to listen, a service near your home, or a doctor. Counsellors can match a GP or a community team faster when the request is that plain. Have a postal code ready if you want a nearby option. You do not need a diagnosis, an insurance name, or a polished story.
CREST is the daytime version of that referral for adults, and CREST-Youth covers ages 12 to 25. Ask mindline how to book the team that covers your address rather than cold-calling agencies until one answers. If the person is under 16, say so. The adult line and the child line are not interchangeable, and a primary-school child who calls 1771 outside Tinkle Friend's hours is doing what Tinkle Friend itself recommends.
FAQ
Is 1771 the suicide hotline?
It is the national mental health line, 24 hours, for support and for finding help. SOS on 1767 is the crisis line built for suicidal distress. In immediate danger, call 995 or 999.
What happened to the IMH helpline 6389 2222?
IMH discontinued it when national mindline 1771 launched on 18 June 2025. Use 1771.
Can a GP be the next step after the call?
Yes. Mindline counsellors refer people who need a doctor to a GP, and people who need community support to social services. Compare psychologists when you want scheduled therapy after the helpline, not instead of it.
Save 1771 and 1767 in the phone before you need them. If the problem is a child under 13 during Tinkle Friend's hours, use 1800 2744 788. If it is a young person aged 16 to 30 who can wait for an assessment, book CHAT. Tonight, if you are scared, call.
